Eka Jaya Fast Boat is one of the most reliable boat service companies in Bali. The company is famous for the Gili fast boat service between Bali, Gili Trawangan, Gili Meno, Gili Air, Bangsal and Lombok. The holding company founded in 1999 and October 2008 the business continued to expand to incorporate the Ekajaya Bali Lombok fast boat business, as a company we have years of experiences to serve customers in not only providing the vessels and fast boat services but also arranging accommodation. Having more than 200 executives and staffs, we take pride in providing the best service-oriented fast boat travel experience possible.

– Relaxing seats.
– Air Conditional
– DVD Player
– Spacious and cozy interior
– Toilet on board
– Friendly Porter service on port.
– Fully accredited captain, engineering team and friendly English speaking crew
– GPS technology

All boats are certified to International Safety Management standard and carry life-jackets, life-rafts, ship to shore radio, distress flares, throw rings, fire-fighting equipment and EPIRB. The Electronic Position Indicating Radio Beacon sends out a distress signal automatically for at least three days after being immersed in water, for detection by rescue services

Up to 25kg check in (of usual proportions) and a hand carry baggage.

Passenger liability covers all passengers are covered for up to IDR 50,000,000 for death or permanent invalidity. And a maximum of IDR 20,000,000 for dismemberment and hospitalization.

Our trips are not recommended for pregnant women, the elderly or infirm, or people with heart of back problems, and our insurance only covers people up to 65 years of age. For people not covered, or pregnant women or people with health issues, they may still travel although we require a disclaimer be signed.

If you are staying in South Bali, depart / arrive Serangan Island. If you are coming from / going to East or Central Bali, the port of Padang Bai is a better option.
Please note the travel time at sea to and from Padang Bai is an hour shorter than Serangan, so people who get sea-sick may wish to take this into account when planning their trip.

Yes, in good seas conditions, but you must come down if instructed to do so by the crew

Sea-sick pills are provided at reception/ first aid kit. Look out the window and stay focused on the horizon.

This depends on time of day and how many guests are being picked up and dropped off. Early in the morning From Central Bali to Padang Bai (East Bali departure) takes around 1 hour after last guest have been picked up for the early 8.00am departure, a little longer for drop off.

As explained in our terms and conditions, Ekajaya Fastboat is a point to point carrier and we take no responsibility for missed connections. We always recommend travelling the day before your homebound flight for peace of mind, especially in peak season when alternate means of transport are usually full if the trip is cancelled for any reason.

Changes cannot be made within 48 hours of travel, but outside of that yes re-scheduling is no problem as long as we have seats available.
– Without any charge: 7 days before the departure date.
– Between 3 days and 6 days will be charged 50% from the total ticket value.
– Between 2 days and 0 days will be charged 100% from the total ticket value.
– No show will be charged 100% from the total ticket value
Please note that these fees do not occur if the trip is cancelled due to force majeur (eg bad weather, or cancelled flights due to volcanic activity).

This sometimes happens, though is very unusual outside of rainy season (January – March). We always inform passengers as soon as possible when a cancellation occurs, and offer the following options:
1. Reschedule for another day – subject to availability
2. Cancel trip, make your own arrangements and get full refund of your ticket price
3. Take slow ferry, with a partial refund of ticket price, depending on costs incurred for the alternate transport. Land transport is provided in Lombok. Ekajaya Fastboat staff member will guide passengers on throughout the trip to deal with tickets etc

Online is the best option, where we offer live availability and instant confirmation. You simply need to select your route and date and fill in the details provided. Payment is easy with credit card or via Paypal. Alternatively you can call our reservations numbers anytime from 8.00am to 9.00pm or visit any of our offices. We do not recommend showing up without having made a reservation as we often get full during busy periods. For some last minute bookings (eg by phone the day before), we can offer the option of payment upon departure.

We strongly advise against using small tour desks in Bali, Gilis and Lombok. Book direct with us to get best discounts and reliable information. Many small kiosks are unlicensed and you have zero chance of getting any refund if things go wrong, and mis-communications are common – eg people get booked onto the wrong boat. Booking directly with or through a reputable travel agent is highly recommended.

Yes, we usually run various promotions throughout the year with up to 20% off online bookings. See website or contact us for details. If you enter a search in our booking engine, the price after discount will be displayed for your selected dates.

We provide a paid private shuttle. We cover pick-up and drop-off in all areas of Bali at a cost based on pick-up location.

No, only Bali. In the Gili islands there is no motorised transport. Travel is by horse and cart (cidomo), which you can arrange upon arrival if your hotel is a long walk away, or contact your hotel before-hand to have it standing by when you arrive.
In Lombok, we strongly advise that you ask your hotel to arrange a pick up from the harbour at Bangsal – they all know where to go. The local community does not allow taxis, Uber, Grab etc to wait at our harbour area, and you will not get the best prices from transport providers on standby.

In Lembongan or Penida we do not provide a free shuttle. But you can come to our office and our staff will help you find a shuttle.

No problem, just let us know when you have made your arrangements. Please note that if you do not tell us at least 24 hours before hand, we may not be able to provide transport.

Pets are not allowed onboard the ship.